Connecting your receipt printer to the RKd Print Server

Created by Paul Sherry, Modified on Thu, Sep 19, 2024 at 8:09 PM by Paul Sherry

Before starting be sure to have completed the following steps

  1. Printer is plugged in to power
  2. Printer is turned on
  3. Printer is connected to your venues network
    1. Ethernet Connection (hardwired) -Setup instructions
    2. Wifi Connection - Setup Instructions
  4. Have the printer IP address handy.  The IP address can be found by:
    • Printing the Receipt Printer status receipt:
      • Turn the printer off
      • Hold the feed button down and turn the power back on at the same time
      • Release the feed button after turning on the power switch. This will print out two test receipts.
      • At the bottom of the second page, it will show Current IP Parameters Status. Hang on to this page and make a note of the IP Address, this will be used later.
    • Using the Star Micronics Apple or Android set up app - Star Quick Setup Utility
      • A blue and white logo

Description automatically generated
      • Printers identified as connected to your network will appear in the app and be displayed with an IP address.
    • What Is an IP address and what does an IP address look like?
      • An IP address is a unique address that identifies a device on the internet or a local network. IP stands for "Internet Protocol," which is the set of rules governing the format of data sent via the internet or local network.
      • An IP address is a string of numbers separated by periods. IP addresses are expressed as a set of four numbers — an example address might be 192.158.1.38


Access the Star Micronics Network Utility Settings / Web Configuration

  1. Open a new browser window on a Computer, Laptop, Tablet, or Smart Phone
  2. In the browser header, enter the IP address of the printer.
  • Your internet connected device must be connected to the same network as the printer for this to work successfully.  For example, if the printer has been connected to the "Staff Wifi" in your venue, the device you are using for this step must also be connected to the "Staff wifi" network.
  1. The Network Utility / Web configuration page displayed on your device should look similar to the following

Update the print server url

  1. Select "Login" and enter the username "root" and password "public"
  2. Select "CloudPRNT" in the left navigation menu
  3. In the "Server URL" field, enter:
    • https://cloudprnt.poweredbyaxearcade.com/
    • Be sure to copy and paste *exactly* and do not leave a space after the last forward slash
  4. In the "Polling time (sec)" field located directly below the last step, enter "1"
    • Setup should look like the following
  5. Select save in the left navigation menu
  6. Check the option "Save > Configuation Printing > Restart Device"
  7. Select Execute


Printer will automatically reboot, print a status receipt, and is now connected to the RKd receipt print server


Repeat as necessary for each receipt printer in your venue











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