Comp Reasons is an editable list that your staff will use when comping a POS Item for a customer. Comped items are assumed to have been served to the customer, have a cost of goods sold, but the customer will not be expected to pay for the item. Comp reasons may include but are not limited to:
- Incorrect Order
- Birthday Comp
- Manager Comp
- Guest Recovery
- Spill Comp
- Customer refused
- Customer did not like
- Cooked Improperly
Contrary to Comped Items, Voided items are assumed to not have served, cooked, mixed or otherwise have a loss of product associated with the removal from the customers bill. Void reasons may include but are not limited to.
- Customer Changed their mind before the item was cooked or mixed
- Entered incorrectly by the server
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